Hey gang -

Boy have I searched around for an answer to this, so excuse me if this has been answered before (and in an obvious place!):

I have two TR1 computers, a TR1A and a TR1AP.  Both of them are great, I love these machines and have just rebuilt both of them with Windows XP Pro and WinXP Service Pack 2.

The problem is when I plug in any USB 2.0 device (external hard drive, USB key, etc.) I get the error message “HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub”.  And the slow speed confirms this (and geez is it slow).  It is exactly the same on both the left and the right USB ports.  If I use the recovery CD/DVDs, both ports function perfectly as USB 2.0 high-speed ports.

I have installed the Sony Notebook Control, Sony Programmable I/O and the Sony Shared Library in the order recommended at:

I have also searched around this site, the Sony support site and Microsoft’s site, too, to no avail.  It exhibits the same behavior on both computers.  So far, I’ve gotten everything else to work flawlessly except the Motion Eye camera (it does not show up anywhere, despite install of the driver and countless searches—again, it works with the recovery CD system restore).

Any help would be most appreciated.  I am very anal retentive and this is one of those things that is going to slowly eat away at my sanity.

Thanks,
Trapper

My PCG-TR1A had WinXP Pro with SP2 installed.

Go to (right click) My Computer/Properties/Hardware Tab/Device Manager.

Two things were highlighted by a yellow question mark in the list.  One was USB Root Hub (or something like that).

I double-clicked this and it said “The driver for this device is not installed.”  There was then a button to install “Install/update driver.”  I went through this process via Windows Update, it installed the driver for an “Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD”.

Rebooted and voila!  USB 2.0 in the house.  It transfers insanely fast, too (no technical measurements, but about a gazillion times faster than the tar pits of 1.1 that I have been suffering through).

Still working on the motion eye.  No such luck following a similar process for the “USB Device” with the yellow question mark.  I know what the thing is, but WinXP just can’t figure it out even if I tell it which driver to use.  Ugh.

The TR1AP is now getting SP2 installed.  I will assume the process for fixing the USB2.0 support will be the same. :D

Voila.  Same process, same results.  Still beating my head against the motion eye wall.  I’ll go back and try the oft-identified troubleshooting procedures posted all over the place in this forum.