[quote author=“VAIOfreak”]Hey Erik, could you please post your complaint script here, so next time when we call we can get a free DVD recovery.
It’s pretty simple acutally, I believe I posted it before…
“I kept on getting errors when trying to make the recovery set…so I called tech support. They told me it was bad media…so I went out and bought 20 Sony CD-Rs…same isssue, called back and said, it’s Sony media…now whats the excuse…he said sometimes the recovery program messes up and they will send the DVD free…I asked for 2 because I said I was going to make 2 sets…he Fedex’d both sets overnight for free. “
Erik