That’s weird…if they didn’t give you the tracking #, howcome you managed to find out that an R. Henry signed for it :?
For all you know it could be someone in your neighbourhood. Those kind of things do happen occasionally. Like recently the UPS guy dropped off a package at my uncle’s store when it was supposed to be delivered across the street.
My wife who was home from work today called me and said the box was delivered. She also told me that a signature was not needed, so I’m thinking that Sony really screwed up somewhere and probably never even sent the damn box in the first place. When that first rep never got me that “E” number, that tells me she might not have finished doing her work. So, when I get home from work tonight I’ll pack up my laptop, and get it out of there ASAP.
Am I supposed to call the shipping company to make arrangements for them to ship this, or is there another way I’m suppose to hanlde this? I’ve never had to ship anything to a vendor for repair before. I’m sure there will be instructions in this box, but it’s bad to assume anything.
I’m pretty sure there must be insructions in there, but since most likely it will be a next day box, you can take it to a Fedex drop box and put it in there too.
With UPS, I have noticed that whenever u make a return service label it prints an extra label which contains the number to call and arrange for pickup. However, I don’t know if Fedex works the same way.
[quote author=“dustrho”]My wife who was home from work today called me and said the box was delivered. She also told me that a signature was not needed, so I’m thinking that Sony really screwed up somewhere and probably never even sent the damn box in the first place. When that first rep never got me that “E” number, that tells me she might not have finished doing her work. So, when I get home from work tonight I’ll pack up my laptop, and get it out of there ASAP.
Am I supposed to call the shipping company to make arrangements for them to ship this, or is there another way I’m suppose to hanlde this? I’ve never had to ship anything to a vendor for repair before. I’m sure there will be instructions in this box, but it’s bad to assume anything.
Yeah, you can call fedex for a pickup or you can drop it off an any Fedex drop point (even 3rd party ones).
Well, I got my laptop all packaged up and it’s going out tomorrow via FedEx. My wife is going to drop it off at the FedEx store by her office. Sony did include instructions, and the box works pretty well at protecting the laptop. I was initially concerned by the look of the box, but after putting it together it is a strong & durable box. So, I shouldn’t be too worried about my laptop going out, but we’ll have to wait and see how it arrives back home.
Well, I got my laptop today, and everything seems to be working… except my wireless network. :evil:
I have a desktop and HP laptop that are connected just fine to its own network and the wireless internet. I have been trying to figure this out all night, but with no luck.
I read somewhere to do the following commands in DOS…
ipconfig /release
ipconfig /renew
I tried that and the renewal part failed on me. It said, “unable to contact your DHCP server. Request has timed out.”
Now what should I try? I did a search for this, but since there are SO MANY differernt wireless network questions, I decided to start my own thread. Any help would be GREATLY appreciated! Thanks!
Crap. That sucks. At least they got it back to you in a reasonable amount of time.
The error message you got is misleading and essentially means “I can’t connect with your AP properly”. First thing to try is to turn off all the encryption and try connecting. If that works, you may have gotten the security settings wrong and you should double-check them. Another common problem is outdated drivers. You should go to the Sony site to see if there is a Wireless Network update or go to the Intel site and get the generic drivers. (I’ve found the 2200 to be flakey with the very latest Intel drivers however, so I’d try the Sony ones first.)
You don’t have MAC filtering turned on on your AP do you? Depending on what was wrong they might have replaced your main board and the wireless LAN hardware along with it. If the MAC address changed your new wireless LAN won’t be able to connect to your AP anymore.
Well, first of all what exactly is “AP?” Maybe it’s too early for me to think, but I can’t figure out what that means. :oops:
Secondly, I tried setting this Vaio laptop up just like I did when I first purchased it. When it was all done logging in for the first time the wireless switch on the front of the case was off. I turned it on, then it said the wireless card was on (duh). Then, I began setting up the wireless setting so that I could access my wireless network, and entered in my WEP key. The damn icon in the system tray shows I have an “Excellent” signal at 54mbs, but I cannot browse my local network or the Internet.
I think I had this problem before, but I can’t remember if it was this Vaio or my HP laptop. Whatever the case, I think Comcast had told me to do something with my wireless router, but I can’t remember exactly what they had me do with it. I would just call them, but the last two times I had to call about wireless problems I was on the phone with them for more than an hour.
Any other ideas?
NOTE: I am in the office now, so whatever is suggested during the day today, I won’t be able to try it out until I get home from work tonight.
[quote author=“dustrho”]Well, first of all what exactly is “AP?” Maybe it’s too early for me to think, but I can’t figure out what that means. :oops:
Access Point. It’s shorthand for your wireless router. Go into your router settings and turn off all the security-related settings, that means turning off WEP, MAC address filtering, SSID hiding and such. Get connected, then enable each, one-by-one until you either find the problem or get everything working correctly. As I said earlier, try upgrading your wireless network adaptor driver too.
