http://www.clientcopia.com/
Here are some funny one’s that I saw:
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client: I want to get that Windows XP Service Pack 2 thingy, but it’s too big for me to download with my modem. Can you download it and email it to me?
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A client called our DSL tech support desk, ranting and raving about “his internet service was down againâ€ÂÂ. After forty-five minutes of verifying that the phone line was good, the DSL router had link & authentication, etc. things came down to: “Let’s follow the network cable from your PC to the routerâ€ÂÂ. The client grudgingly followed the cord, from under the desk, to the four-port switch connected to the (perfectly operating) router. No lights. Client: “You know, on Thurdays my wife vacuums; maybe she unplugged the thingâ€ÂÂ. Switch plugged in, Internet is back, Client meekly apologizes. Skip ahead several weeks; same client calls, even MORE adamant about the G** D*** F****** unreliable Internet service. Technician (after a few preliminary troubleshooting questions): “Is it THURSDAY?â€ÂÂ… Client (after a l-o-n-g period of silence): “Aw, man – I am SO sorry….â€ÂÂ
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Client: “I called yesterday about my computer, it’s having problems,” she then lists a series off errors which tell me her windows is dying horribly and ends with, “The guy I talked to yesterday didn’t seem to know very much.” Me. “Unfortunately you still need to bring it in to us if you want us to fix it, just like I said yesterday.”
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Erik