:cry:

I recently purchased a Sony TR3AP in Hong Kong for 950 Pounds, and had no problems with it until yesterday. I was installing Max Payne 2 from CDs, and when I inserted CD 2, it buzzed and did`nt recognise the Disk. I assumed it must have been a scratch on that CD, but now it doesn`t seem to recognise any CDs or DVDs at all(and these were ones that previously worked on the TR3!) :(

Ive looked after my laptop well so far, I tried cleaning it with a CD cleaner, but thats made no difference, anyone have any suggestions? :(

I live in the UK, so I`m not sure if I can send it to Sony UK?

Looking like I might have to buy an external CD drive, which is not the best option - the laptop won`t be so portable!

Help!

Ive noticed that it seems to play/recognise DVDs OK but not CDs…

Help!

weird problem.
i had a tr1 once that i accidentally kicked with my foot while the cd drive tray was open and i caught the tray with my foot. after that it made some strange noises every so often and sometimes wouldnt read cds - but once i rebooted it was fine.
dunno whether that helps at all - i feel your pain though.

Rebooted many times, still not recognising CDs at all.

The drive looks fine, can`t see any dirt or anything.
I have only had this laptop about 3 weeks - could I RMA it to Sony and would they fix it for me? I guess its still under warranty?

I bought it from a store in HK, I`d rather not have to send it back to them!

I`ll give it to some tech guys soon, maybe some of them have a few ideas or a decent cleaning kit.

:?

I have heard of this happening with firmware upgrades or curruptions and wonder if perhaps a reflash of a firmware upgrade would help.  Apparently it can’t do much worse.

Ishman

Thanks for the sugestion, Ishman.

Stupid Question : How do I do a firmware upgrade?

I have a feeling theres a bit of dirt or a hair in my CD drive…tempted to get a can of compressed air and give it a quick blast :twisted:

Its working…for now :D

Got some Tech guys to wipe the Lens, seems to be playing CDs/DVDs ok(for now,at least).

I`ve always left CD lens alone…looks like somthing that could break really easily :ph34r:

Anyway, I`m happy it seems to be working for now…