I’ve just dropped my TR1MP and you might be interested to know the result. It was in a neoprene slipcase from The Pouch and I dropped it from about 1.5m onto asphalt (a road).

When I’d stopped weeping I decided to check the damage before burying it. I expected a bag full of shrapnel but the unit was still in one piece. It had obviously landed on it’s front left corner. The darker grey part of the case on the underside has crumpled a little and now sticks out a few mm from the front of the case. The darker grey plastic on the lid has also crumpled but far less and only shows one little area of damage.

My TR1MP appears to be working perfectly. The screen is fine, the USB port still works and nothing is rattling. I’m impressed because I was always disappointed at how flimsy it appeared to be.

Lessons: take more care of expensive toys and buy a more robust case.

BTW I have an insurance policy that fully covers any accidental damage so I’m confident that I’ll get a free repair or a replacement.

Oh, that’s hurts. It happened to me too ... but thank goodness, my TR was perfectly intact.  :D

regarding the accidental insurance, you may want to confirm again as I understand that these accidental insurance does not cover the full amount. The value actually depreciates over time. So, you still have to take care of your baby even if it’s covered by insurance. I doubt the repair, if it’s not due to wear and tear, is free.  :(

That has to be the worst thing, watching as your baby drops to the floor. I am glad you have minimal damage. It will be interesting to see how it peforms over the next few weeks.

yea i half closed the cover with my earbuds on the keyboard once and then my senile father in law sat on the TR that i had very stupidly left on the couch.  lots of cracks and i was glad i had a replacement warrenty.

deathstar - I hope that you’re wrong about the insurance. I bought a stand-alone policy from a company claiming to specialise in laptop and PDA insurance here in the UK. The policy appears to cover any accidental damage and promises repair or replacement and the 2 underwriters are companies that I’ve actually heard of. If it works my investment of approx USD150 will have been well spent.

Anyhow I’ll find out today when I lodge my claim.

then what does accidental damage mean? :?  :?

what I mean is .. if it’s due to wear and tear, then you are covered under sony warranty and that’s free. But if it’s due to accidents or theft, then it’s covered under 3rd party insurance and, I thought, does not cover the full repair/replace charges.  :(

then what does accidental damage mean? :?  :?

Thats what i’d assume it means. When I bought my coverage, the guy said short of running it over with my car, everything possible is covered.

Erik

[quote author=“tifosiv122”]short of running it over with my car, everything possible is covered.
Erik

I believe my insurance cover that as well.  :mrgreen:

and how much do u’ll pay for such an insurance and does it include theft/loss (due to stupidity on owners part)?

I paid $115 I think for 2 years (the first year overlaps Sony’s). My does not include it being stolen, that is covered under my home owners insurance for $11 a year.

Erik

I paid $115 I think for 2 years (the first year overlaps Sony’s). My does not include it being stolen, that is covered under my home owners insurance for $11 a year.

Erik

Dunno how the home insurance thing works but I guess it would only cover stuff that would be stolen from ones house. If thats the case would it still cover the TR (or for that matter any object that can be placed in the house) if someone lost it or was stolen from some place out of the house?

I paid $115 I think for 2 years (the first year overlaps Sony’s). My does not include it being stolen, that is covered under my home owners insurance for $11 a year.

Erik

Dunno how the home insurance thing works but I guess it would only cover stuff that would be stolen from ones house. If thats the case would it still cover the TR (or for that matter any object that can be placed in the house) if someone lost it or was stolen from some place out of the house?

No, my home insurance has a seperate ‘portable device’ section where I list my portable devices. If they are stolen anywhere (car, school, etc) I am covered. On my policy is my TR, my Clie, and my T1. I paid $25 a year for all three. If one or all are stolen I have a $250 deductable. That sounds like a lot, but all three usually travel together, if stolen, i’d be out over $3,500.

Erik

ic..thanks for the explanation

mine is 6% of the purchased price of my TR and it covers accidentals, theft worldwide.  :D but the value of the cover depreciates with time, which I think is quite reasonable.

[quote author=“Butter Fingers”]I’ve just dropped my TR1MP and you might be interested to know the result. It was in a neoprene slipcase from The Pouch and I dropped it from about 1.5m onto asphalt (a road).

When I’d stopped weeping I decided to check the damage before burying it. I expected a bag full of shrapnel but the unit was still in one piece. It had obviously landed on it’s front left corner. The darker grey part of the case on the underside has crumpled a little and now sticks out a few mm from the front of the case. The darker grey plastic on the lid has also crumpled but far less and only shows one little area of damage.

My TR1MP appears to be working perfectly. The screen is fine, the USB port still works and nothing is rattling. I’m impressed because I was always disappointed at how flimsy it appeared to be.

Lessons: take more care of expensive toys and buy a more robust case.

BTW I have an insurance policy that fully covers any accidental damage so I’m confident that I’ll get a free repair or a replacement.

My insurance policy hasn’t worked exactly how I’d hoped but it wasn’t a total waste of money.

The laptop can be repaired and the insurers will pay. But Sony UK will not say if or when the spare parts will be available. So I either have to wait and hope that Sony deliver or I get the TR1 back with the cash estimated to repair it and make my own solution.

Anbody know where I can get spare parts directly or know of any busted TR’s that could be used for spares?

They claim the unit needs:
new screen, top and bottom casing, chassis and battery compartment.
(I doubt the screen is absolutely essential because it was perfectly well after the fall). From this I assume that the complex stuff inside is all OK and that the damage was more structural/cosmetic.

I’m open to suggestions about whether I take the cash (approx USD 1400) and the laptop and try to it fix myself or hope it keeps working and keep the cash for a replacement when needed. Or do I hope that Sony delivers the parts and my TR1 gets fixed.

I know from reading the posts that some of you guys are far better qualified than the idiots who claim to be repairing my TR1 so what do you think is my best plan of action?