Glad everything worked out in the end.
Erik
PCG-X505/SP DDRW2, BA1/A, UVC11A Upgraded to 1.1 Ghz & 32 GB SSD VGN-U750P BT Sold TR2a 1GB RAM, 802.11a/b/g, DVD+-RW, BT, & PCGA-JR1 Sold www.erikcohen.com
I’d be interested in reading a copy of that email you sent them. Care to post it here?