Sony should offer some sort of software like many other companies are doing. Laptop magazine did a review of a few solutions last month with IBM’s being head and shoulders above any brand with the ability to get back up and running in 30 minutes.
In all fairness, the Fujitsu recovery software is only ok and rudimentary at best. It assumes you can still access the drive to restore it. If the disk drive crashes and you can’t even access it then Fujitsu’s DISE (Drive Image SE) won’t do you any good. On my P2120 I still had to make a DVD backup of the DISE image just in case the drive ever went out. Also, the image file needs to be located in the exact location. You can’t move it around or put it in another directory otherwise the restore won’t work.
It would be nice for Sony to include some software but I prefer to use my own software for this since it’s been much more reliable for me. One of the first things I install in Acronis TrueImage and I make an exact copy of the drive to my external USB2 hard drive.