Yea they sent me a new one alright. Here is what I emailed back:

Ian,
“It seems my problems just get worse in dealing with your company. I specifically stated in the below emails that I wanted an OEM SONY battery to replace my original battery your company messed up. I DO NOT want an aftermarket, CHINESE made battery. I am amazed that you sent me a CHINESE made battery when your OWN WEBSITE FAQ #1 clearly states, “…we know the differences between the original manufactured design and the cheap Chinese design.”

Moving on to the battery itself, look at the pictures. The replacement you sent DOES NOT SHOW SONY on the battery. Second, look at how incredibly messy and scratched up my SONY battery is that your company messed up. You can actually see the glue on mine but yet, look at the aftermarket battery and there isn’t one scratch or any signs of glue. Do you expect me to believe you actually opened up that battery and put in your “better cells” without a scratch? Because if you did, then I clearly got robbed in way of cosmetics.

I want this issue resolved as I originally stated. I want an OEM SONY battery with your company cells installed inside. Is that asking too much? Isn’t that what I paid your company to do?”

Check these pictures:

Hey Samurai. Please dont be mad at me - I just want to be blunt…

I dont know about company liability in your country but dont you think youre asking too much? You sent them a pretty old battery (close to dead) for repair. Ok. They messed up their job. That happens. Clearly their fault.

But shouldnt it be satifying enough for you if they just refunded you the money? The battery you sent them is nothing like a classic car or something really valueable. It was an old and used battery. Could you have sold it on ebay for 10 Dollars? I doubt it. Could you have fixed it yourself? I doubt it either. Like I wrote earlier… the battery cases are clued to each other. It is impossible to pry open the case without ruining it. I did it so I know it.

If I were you I would be happy about the brand new battery they sent you. You havent made any loss. I even think its a good deal. My last bp2t came from china, too. So what? Chances are good that the original ones were made in China either. After one and a half year of excessive use my bp2t from China still has 80% capacity just by the way.

Lets make some little calculation:

Your OEM super Sony used and close to be dead battery was worth? 10 Dollars?
The company used how many panasonic cells to replace the old ones? 8 or 10? Dont know how many cells are built in but lets say theyre worth 30 Dollars OK? Finally theyve sent you a new battery… though its a generic type from china its still worth 60 Dollars. Now add up 10 Dollars for postage…

Youve spent 70 Dollars or something on them and theyve spent something about 100 Bucks on you. Now you ask them to get you a brand new OEM original BP3T for 140 Dollars even though you have what you wanted?

Hey silyb0y - I don’t take offense. This forum is the best forum I have been part of because of how helpful and friendly people are. You can definitely share your opinion and for myself, I won’t take offense.

For my situation, there is no liability. In this case, the worst I can do is file a consumer report and even that is not going to do a whole lot, unless they continue to or have been getting them a lot.

I would love a refund, but they are not going to do that and will only do that by me sending that battery back and they take out their cells they installed. No thanks on that. I know the battery isn’t really worth anything and don’t care. It is for my own use.

I know scratching and marking up the battery would happen and the site even stated that. But here is where I have a couple of problems. One, they grossly over scratched and marked up the battery AND the glue job was really terrible (obviously because now the battery is coming apart). The second thing is, despite the fact you took your battery apart and ruined it (as to be expected if I did it myself), they are a company claiming to be experts and have knowledge and “tricks” as to limit the amount of damage since their business is solely doing this. Because of this, I expect quality products and services from them. If I sent my battery to you and got what I have now, I can’t complain because you are not representing yourself as a business that knows how to perform this job and take my money.

I also made it VERY clear in three emails I wanted a SONY battery, to which I was assured I would get, but got an aftermarket battery. If I was told they couldn’t get a Sony and only shipped aftermarket batteries, then I would have ended my quest for a replacement and left it at that. I was flat out lied to. I have nothing against a battery made in China, but it is their OWN website that once again, clearly states, “…we know the differences between the original manufactured design and the cheap Chinese design.” Once again, I was lied to.

Bottom line for me silyb0y is not the money - it is representing your company as you state it can and will perform and not lie and mislead. I hardly ever return things and hardly complain, but when I am treated and disregarded the way I have been with these idiots, then it pisses me off.

Since I stated from the first post that I will be painting my laptop, battery included, I think I will simply apply some heavy duty glue to it, sand down the bad areas and call it good. As always, I will keep this thread updated if need be.

Thanks silyb0y for speaking your mind

I had an old one with only 29wh rating lying about and got it apart in about 10 mins, being careful with not much damage. I think a BP3T might be harder but it should still be possible to do a neat job with a little patience and the correct tools & approach.. here are my results..

I have a BP3T but it’s currently 22 charges old and has a slightly higher than new rating, so I don’t really want to practise on that one!

NICE pics BladeRunner! So I have pretty much given into keeping the second battery they sent. Sounds REALLY stupid, but I wanted to have the OEM battery with the Vaio logo on it, but it has become a problem since it is so deformed - the laptop doesn’t sit on a surface evenly and wobbles.

Should I take it apart and show it to everyone here?

I can fully appreciate your reasons and I’d be the same. Regardless of what you’ve had from the company the fact remains they really shouldn’t be in business re-celling batteries if that is the best job they can do of taking a case apart & putting it together again!!!

I have a BP3T but it is not a Sony one or at least it doesn’t have the Vaio logo. It is very good though giving 73.74wh fully charged which is slightly higher than it’s official rated capacity on 20 cycles. If I come across a poor used BP3T with Vaio logo I’ll try to get it apart without damage and can send you the shell, but I think it’s unlikely as I’ve never had one yet…

Samurai®¥©

Wonders will never cease…....after saying I’ve never seen one guess what i’ve got coming in…... a BP3T battery with Vaio logo.

If I can get it appart without damage, and if you are willing to cover all postage costs I can try to sort your battery out for you once and for all..

Holy cow man! You never cease to amaze me! That would be great and yes, I would be willing to cover the costs. I will be out of town for about 5 days and back for 2 weeks then gone for a week. Let’s do this after I get back from all these trips!

Thank you very much!

Ok that will give me plenty of time to try to get it appart without damage

The Bp3t arrived today, intend to just look at it to see how easy it would be to get apart, but using finger pressure, carefully pulling it apart teasing it with sustained pressure in key areas it slowly came apart. No tools were used and no damage at all except the clips which are all internal. Took about 8 mins to do.

All images are after dissasembly…...

I swear BladeRunner, you HAVE to be the TR community GOD! It is as if YOU were the one who designed and built the TRs!

What a great job you did. The battery company I used should be offering you a high salary to take these batteries apart for them. No tools - lol you took it apart with no tools and they used a screwdriver ALL OVER my battery lol.

Anyway, I really appreciate your work. PM me your address and how much you think you will need to cover shipping back. Thanks buddy!

The funny thing was I never meant to try taking it apart then, I was simply going to look at it to assess how easy / difficult it was likely to be.

I started at the lipped corner and it came apart just a little, from then on it was as explained previously. very hard to get over in text, but it was delicate I had to go very carefully and be patient or it would have split / cracked.

It wasn’t lose, but I guess some will be harder or easier maybe, it’s probably luck of the draw how well each one was glued. If I get any more I’ll try again but they are quite rare, as said this is the first I’ve come across in buying at least 30 TR’s plus parts and spares..

So it has been a long time since this took place, but I wanted to update everyone on how FANTASTIC a job BladeRunner did with swapping a OEM Vaio battery case with the F’ed up one that stupid company screwed up. Here are the pictures. They speak a million words at BladeRunner’s capability:

You would almost think this is simply a brand new battery, but of course, you can’t buy new OEM Vaio branded batteries. It is DEFINITELY NOT from the idiotic company that claims they can replace batteries for you. Amazing, a stupid company that specializes in this and they aren’t even in the same universes as BladeRunner - who by the way is a TR God!

One more thing, something I should have done in the first place with the stupid company is check them out on the Better Business Bureau site (http://www.bbb.org) Well, guess what I found. They have 29, yes let me say that again, 29 complaints registered against them (they will have 30 soon since I just filed a complaint with them now).

The BBB assigns ratings and they get a B, no, not as in A, B, C… According to the BBB, B is middle of the road out of 12 ratings. Check it for yourself The company site is Battery Refill dot com, but their parent company is eBattery:

http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13219454

At the end of the day I only did one and was very careful, if you were doing 50 a day and being paid peanuts I wonder how quick being ultra careful would go out the window. It doesn’t justify the shoddy job they did, but I can understand why it happened..

Anyway if I get anymore vaio b3pt in I will use the casing with a new eBay Chinese one, the cells are good, but the casing plastics are thinner, not quite the right fit, and a different silver, at least the ones I’ve had are