I have a Sony Vaio TX1XP (UK model) and have used the official Sony Vaio carry case VGP-CKTX1. Yes, those of you who have this case will know that it is not shock-proof, nor exactly very hard, but nonetheless it is an official Vaio TX case so one would assume it has gone through some testing. I never carry my TX outside this case, which itself slips into a bag with no pressure applied against it.

Over the past two or three weeks I have started noticing white spots on the inside of the display (by inside, I mean behind the actual surface, on the inner layer of the glass which cannot be touched). It started with one, now there are three. They are spread mainly around the centre of the screen, and one is further to the left. A couple are large, about 0.5cm wide splodges of white and definitely noticeable. They are most visible at slight angles, and especially on white backgrounds such as MS Word. I should add that I’ve owned the TX for 8 months.

By some Googling I see that the Apple notebooks suffer this problem and are replaced under warranty:
http://www.apple.com/support/powerbook/displayprogram/

As some Apple notebooks use Sony batteries (I am referring to the recent Dell and Apple Sony-supplied battery recall), do some Apple notebooks also use Sony display technology? This is definitely the same problem as described on the Apple page.

Has anyone experienced this problem with their TX, and did Sony replace your screen?

Thanks in advance

:evil:  Yeah I have it too mainly on the center of the screen.  If I look at an angle like looking down on it on the screen I can see it and the brightness around full bright, but if I set it to 2 bars on brightness I can barely see it, on that angle though not from side to side.

Any thoughts :?:

That stinks, but is news to me.  I have two TX’s right now, and neither has that.  Certainly sounds defective, and I would seek a screen replacement.  One bad thing I have noticed, having had a few of these TX’s is that the quality of the screens vary.  Some are much brighter, have much whiter whites, and have better color than others.

Well, I think I will have to give Sony a call. It’s such a pain though - having to do a whole backup etc. before sending it in. That is, if they say they’ll replace the screen under warranty in the first place! I will let you know how that goes.

Ok let me know how it goes, I called in for the 3rd time just to make sure if I can send it in and there is this one guy that said it is not covered under warranty that the supervisor might not honor it, to be replaced.  That kinda sucks.  Well he’s the first the others said send it for repair. But I’m kinda doubtful that when I get my laptop back it’ll all be scratched up.  :?:  :idea:

What exactly do they look like??  Is it possible for one of you to post a photo of the issue?

Sorry to hear that Archival. I know in Europe Sony charge a fee if they deem there was nothing to fix on the notebook (something like $135 last time I was told about it; about 2 years ago). I still haven’t had time to call Sony - the prospect of backing up the TX and being without it for a couple of weeks for work is giving me sleepless nights.

As for taking a photo SirDomino ... quite difficult to do. However, if you click on the Apple link in my first post you’ll get an exact graphical representation of the problem.

http://www.apple.com/support/powerbook/displayprogram/

As Sony/Samsung and LG Philips are the major manufacturers of notebook displays for all the major brands, I’m willing to bet those defective Apple displays showing the white spots are made by Sony.

Same here clie2k.. 

I am happy and sad at the same time to find out that I am not alone in these pressure spots…

Was also using the grey slipcase from Sony but it was a mere 3 months before the pressure spots started appearing. 4 of them neatly in a row, about 1 to 2 cm apart right in the middle of the screen. As I have a 39 month warranty for the TX, took it in for servicing where they replaced the screen for me no questions asked and at no cost.

Changed the laptop sleeve to a Zeroshock sleeve because I isolated the slipcase as being the potential culprit (or accomplice), but now, almost a year since I bought the TX, the spots are back with a vengeance - the same four spots, plus a collection of spots on the lower right corner of the screen and along the left edge of the screen as well. Am going to take it in for servicing again and demand that they replace the screen yet again tomorrow evening - I am babying this TX and still the pressure spots are there! It’s a great machine but there obviously are some issues with the LCD screen, probably due to the thickness. I have done all I can - put a silicone skin on the keyboard, put a Radtech Screensavrz on top of that to prevent scratching, but there seems like I am cursed with the pressure spots :(

Anyone know how to best prevent these spots from arising?

keep us posted hence im interested if sony is willing to replace the screen at their own costs

regards

Well they delivered - changed the screen for the second time at no cost to me

Despair,

Is your warranty through sony or through your vendor?

If through sony was it the Accidental damage coverage plan?

Thanks for intel, I am getting ready to buy and was curious as to your coverage plan because it sounds pretty awsome

Fandarel