There’s a .INF file in there somewhere - right click on it and do “install”.

Chris

OK… the drivers should be installed, if you clicked on the right INF file. It’s not a very interactive process, but I do believe you’re right in rebooting.

The way to check if your MotionEye camera is just to look in Windows Explorer - if I remember correctly it appears in there inside “My Computer”, so alongside “Local Disk (C)”, etc. If you click on it in there, it should show you the camera’s output in Explorer.

Do you not see it in there?

Chris

Don’t do anything in control panel! You shouldn’t need to. Just right click on the INF and restart, as you have. Did you see my other post about how to check it’s working?

I’m hoping you haven’t broken something messing around uninstalling random things… 

Chris

You have to make it appear in Explorer first - I wouldn’t worry about Network Smart Capture too much yet.

That’s very odd - you definitely rebooted? If you installed the correct INF and rebooted, then you have installed the drivers. If your camera isn’t working, something else has gone wrong (and, I’m afraid, I’m out of my depth, as I’ve not experienced it).

Chris

Hummm after looking at ur guys stuff i feel its low battery (power management) or too much heat or motherboard frying it hense buying new CCD or XP PRO updates

Fixes: reinstall factory settings, libaries drivers etc, take out battery for couple mins(maybe check if battery low), Uncheck save power for CCD in power management, hit reset button, and hense lastley replace it.

Another possible idea delete windows registry number to these is 1.5 years maybe registry to big or too much heat from motherboard but registry is a start hehe.

Another thing did someone actually not reformate thier computer and then their camera died humm maybe the reformaters hense Pro peeps didnt install at least one libary or exact sony’s settings. I also doubt that linux would fix it even though they have less crap in background making ur comp faster and if you already updated SP2 possibly might be registry

GL to u all on ur horrible fate it stinks that sony made to powerful motherboard or just a crappy piece of software or junky hardware CCD which is mainly the case.

Also people say didn’t add for T for this reason maybe so or that they have one less thing to hear about and stop telling people its software mostly. :ph34r:

yeah, i have the same problem too. before it was working fine. when i open smart capture, it worked for couple of minutes then it went black. now when i turned it on, it went completely black, occasionally scan lines. i tried to take out the battery and replaced with the extra one. didnt work. i took out the battery for couple minutes and put it back. didnt work either.
i actually went through all 10 pages. but nothing worked.
so is there a final solution to all this crap?
i thought i was the only who had this problem, turned out lots of ppl do too.

Just to add my 50 cents, my webcam on my tr5mp has the same problem, I too have read all 10 pages of this topic and tried all the previous attemps. I also left the battery off all night and have just tried as others. and she ‘s still black. I also note that upto when I am writing this, 32500ish people have viewed this thread, I would bet that a huge percetage of these have this exact same problem with thier motion eye.
I have a brief question, where would I buy the replacement ccd in the UK? any info would be appreciated, as this seems to be the only solution. This seems to me to be a big problem for sony, I paid top money for this top of the range laptop (£1500.00) and would not expect substanded items installed on it.

psxnut

P.S. Thanks to all you guys and gals out their for your comments on this topic.

Hi again,
I have another brief question about BCX-U7(S) or sony part #A-8068-215A. At http://www.impactcomputers.com/a-8068-215-a.html they show this part as just the circuit board, without the lens, whereas the schematic at http://site.nexttronics.com/pcg-tr5.htm show this part with the lens. Can anyone shed some light on this conflict? what parts arrived from either of these suppliers, when delivered?
regards psxnut.

-Control Panel
—Power Options
—-Vaio Power Management
——Change the setting for built ‘Built in Camera’.

If only it were that simple.  :cry:

:evil:  :evil:

I went to chat with my brother on Skype this evening only to discover the my motion eye has gone to the dark side and is now only displaying black :(

I’ve tried the various non-hardware suggestions and it’s still black.  I guess it’s just had enough.  It was only a matter of time going by all the people who’ve had trouble with them.

Now I’m looking online at the new SZ series as it has a Motion Eye built in.  I was thinking of treating myself to a Japanese laptop… Honest… 

- Control Panel
—System
—- Hardware
——Device Manager

At the bottom of this list are your USB devices. Enable them all.

We need a real solution, not nonsense replies like above.  Has anyone heard back from Sony on this issue?  I’m awaiting a reply, but alrerady know that I’ll be getting the run-around.

Sony—- if you read this stuff, you need to know that this is one customer who’s future decision to buy anything-Sony is hinging on how you handle this defect.  There are a lot of great electronic manufacturers out there who want my business.

Hello all,

  just wanted to let you know that the only way to resolve the black screen problem with the occasional white lines is to replace the CCD. I ordered one from Nextronics and was up and going again.

  I suggest you first be sure it is not a driver problem and then get your CCD replaced. If you notice that the screen flashes occasionally when you fiddle with the contrast or luminosity or see white lines as shown in the above posts, your CCD is defective and you need to replace it.

  I have had a couple of Sony CCDs (PAL colour mini cameras for video conferencing) in the past fail in a very similar way so I know what I saw when this happened to me. Furthermore, this problem is known amongst retailers (I have a TR5MP).

  A tip to save your CCD and IC camera electronics is to disable it in the power saving feature of the laptop - this will completely remove power from the camera usb port even if your laptop is on. The camera is nothing else than a USB camera (the plug on the left of the motion eye is an “embedded” USB port, you can hot plug it normally) so to avoid disconnecting it just disable it in the power saving options and it won’t “die” mysteriously.

  BTW my laptop is about 3.5 years old and the motion eye crapped out on me just a couple of months ago. I only used it 4 times literally in the whole laptop’s life so it has nothing to do with how much you use it, it’s just how long you keep it powered (in my power options it was always on) - that’s enough to kill it.

  It cost me around 170USD to get that CCD shipped to me because I live in Europe. Nextronics did a great job and the shipment was on time. I just hoped that Sony would step ahead and get these things swapped under warranty as it obviously is NOT an isolated case. No wonder the new TRs don’t come with a built in CCD.

  Hey Sony, if you are willing to refund me just drop me an email!

  Luke