My DVD player is not working. The CD plays but the DVD is not working. I can also burn…

Can anybody help me?

My laptop is a TR3e/b, bought from Japan, and I had it converted to English OS.

Hey

To be honest with you, there is nothing much you can do about it. Have you changed the firmware of your drive recently ? If yes try reverting back to your old firmware otherwise just contact sony and get the drive replaced.

hi, did you success to reverse it? i tried and it failed. the sony supporter is a fool and knows nothings.

[quote author=“writetovarun”]Hey

To be honest with you, there is nothing much you can do about it. Have you changed the firmware of your drive recently ? If yes try reverting back to your old firmware otherwise just contact sony and get the drive replaced.

[quote author=“writetovarun”]Hey

To be honest with you, there is nothing much you can do about it. Have you changed the firmware of your drive recently ? If yes try reverting back to your old firmware otherwise just contact sony and get the drive replaced.

[quote author=“alphauser”]hi, did you success to reverse it?

Great english there love .. keep on going.

If you’re going to start advising people against availing their guarantee while they still can, you might as well have no say at all. Optical rom issues are best left to be replaced by Sony themselves.

Anyway your nothing more than a dolt to me, not destroying my morning glory over you.

Cheers and have a great one.

I have seen where several people have had this happen to them.  I for one did also.  Once when I installed DVDXcopy,  it only allowed me to read CD but not DVD’s.  After an uninstall all worked fine.  I also had this probelm after a virus placed my system into a continual reboot mode.  After I repaired with windows XP disk (early one not even sevice pack 1) It fixed the system but would not allow me to read DVD’s until I finbished installing service pack 1 and 2.  Then all worked well.  I am mentioning this to alert you that it might not be the DVD but some software that was installed or some other culprit.

Ishman

don’t Bullshit.  if you don’t have personal experience dealing with
sony technical support, why don’t you shut up.

everyone on the board almost had the Bluetooth upgrade or other actions that cause the warrant void.  it is impossible to sent the laptap back.

just be surprised by your arrogant and foolish. bad english? so what? !!!
do you feel suprior because you can BS in english? 

[quote author=“writetovarun”][quote author=“writetovarun”]Hey

To be honest with you, there is nothing much you can do about it. Have you changed the firmware of your drive recently ? If yes try reverting back to your old firmware otherwise just contact sony and get the drive replaced.

[quote author=“alphauser”]hi, did you success to reverse it?

Great english there love .. keep on going.

If you’re going to start advising people against availing their guarantee while they still can, you might as well have no say at all. Optical rom issues are best left to be replaced by Sony themselves.

Anyway your nothing more than a dolt to me, not destroying my morning glory over you.

Cheers and have a great one.

The failure of the DVD to read is well reported and documented in this forum.

The CD may read and write but the DVD function does not work.

This requires replacement of the DVD/CD drive with a compatible one. I understand that the drive can be repaired but is not cost effective to do so.

Hopefully you can get this done under warranty by Sony