hmm same thing… i had a refurb. Dell Inspiron off of eBay and everything worked fine except that the BIOS was in fact that of a Dell Latitude… no other significant problem though. If you gonna do it do it through eBay, get it through a trusted seller and read the fine print about the item condition. At least you’ll know exactly what may be wrong with it and what you could do about it unlike having an experience like rahuls friend :? .