I have found that when someone maxs the upload rate it kills the download rate. So if they are running an ftp server, get on there comp when not look’n and just set a limit on the download rate off the server. It doesnt take much just enough to allow cross talk and you dl rate should increase. I don’t know what the limits are with dsl, as i have always been on T1 or cable. T1 is not relevant here but i think the cable modems have a similar bottleneck as dsl… or just ask them to put a limit on the upload rate out of the server. All of the FTP server programs have limits for groups and individual users…
so what is it games or music?