So my TR HDD failed and Sony is coming to install a new hard drive at my home but I had received my copy of Micrsoft Office from a friend and now I dont think I can get another copy.

Will Sony install the Office product at their cost if I tell them what the deal is?

I doubt it.  I think if you read the fine print (at least for a warrranty) software is not usually covered.

I doubt they’d spring for a new copy to replace your illegal one….

very unlikely..

Are you serious?  :shock:

If you read any of the licensing/purchase/warranty agreements you’ll probably find that they are not liable for any of the data, especially data that was illegally received. They will help load up all the software that originally shipped with the computer system. Assuming you made restore CD/DVDs then you can do it yourself. If you’re like a lot of people who decided that they didn’t want to make them then you can contact Sony for a replacement set (it may or may not be free).

Yes they will, and if the LCD dies they give you a new car, your choice.

BTW, watch Sony’s stock once this warranty gets implimented.

Erik