I can’t believe it, but I bought a brand new TR3AP2 from New Egg.com and it was all messed up. Not New Egg’s fault, I guess.
The software was installed incorrectly so XP Peo would not boot and it had all kinds of driver issues. The thing doesn’t even come with any CD’s, since they are on the HD, but I couldn’t even get to them to do a system restore. Called Sony and they even said to send it back, which btw took some doing with New Egg. It does say that they will replace Notebooks that are DOA, but I had to speak with 3 people and then a supervisor to get this done. A real pain.
So now I have to ship it back to them, and wait for another one.
Am I the only one with this bad luck??

While probably not the normal circumstance it does happen from time to time. At least all parties are will to take it back. Of course, if you can get NewEgg to cross ship to you then you’ll save a little time during the turn around.  Some companies will do this if you send them the tracking number in advance.

I did an RMA with NewEgg once on a bad processor and I too had to speak with a manager. It only took about 2 transfers but they were nice about it when I explained everything and they let me exchange it for a new one. In fact, because the processor I had bought was being phased out, they gave me an “upgrade” to a faster model which was the same price.

sorry you had problems. Stick with it as when you get a working TR your gonna fall in love.

First one on this forum…

Erik