Making the switch
After much thought and agonizing, I recently changed my mobile phone service. As a Cingular customer for over 2 years, I was generally happy with the service but there were a lot of little issues I had with them. Part of it was their weak data offerings and part of it was their awful customer service which accidentally cut off my phone service more than once. I was scared about the switch process because I wanted to keep my phone number.
I had pretty much decided to go with T-Mobile because I’m mindlessly crazy about Catherzine Zeta Jones. Just kidding…I like their promotions and they have great data options. The data options aren’t perfect but at least they offer you ways to get unlimited data for a reasonable price (as low as $19.99). I was also curious about coverage since T-Mobile uses the same network of antennas as Cingular. However, I was curious if their coverage was slightly better since T-Mobile phones work really well at my parents house which has almost no signal for Cingular phones. I wanted to test their service over at my girlfriend’s place and the T-Mobile guy actually let me take his phone for about 15 minutes and drive around her area to see if I could get a signal. That’s GREAT customer service!
So, I switched and 24 hours later, the phone is nearly switched completely. All incoming and outgoing calls are working. The last thing I’m waiting for is the Cingular logo to switch over to the T-Mobile logo. That’s the sign that Cingular has relinquished full control over the number. So, it really was an easy process overall and I wasn’t charged any activation fees or anything else.
